Privacy Policy

1. Introduction

Station Garage Services Ltd, an independent garage located at Unit 2, 1 Whitecroft Road, Meldreth, Royston SG8 6NE (tel: 01763 264100; email: stationgaragemeldreth@gmail.com), is committed to protecting your privacy. This policy explains how personal data is collected, used, and safeguarded when you interact with the business in person, by phone, or online 

2. What Information Is Collected

Depending on your interaction, the following personal data may be collected:

• Name and contact details (e.g. telephone, email)

• Vehicle information (make, model, registration, service history)

• Booking and service records (MOT, servicing, repairs)

• Payment or invoicing details

• Any additional information you provide during communication or via online forms

3. How Information Is Used

Personal data is used to:

• Book and administer MOTs, servicing, diagnostics or repairs

• Contact you regarding appointments, quotes, or follow-ups

• Maintain accurate service history and records

• Process payments and generate invoices

• Enhance business operations and customer experience

4. Legal Basis for Processing

Station Garage Services Ltd processes personal data under the following lawful bases:

• Contractual necessity: to deliver booked services

• Legitimate business interests: to manage customer relations and improve services

• Consent: where marketing communications are involved

5. Data Protection and Retention

Personal data is stored securely, accessible only to authorised staff. Information is retained only as long as necessary to meet statutory obligations or operational needs.

6. Disclosure of Information

Station Garage Services Ltd does not sell personal data. Data may be shared with:

• Payment processors for invoicing

• Vehicle service platforms (e.g., BookMyGarage) to support bookings 

• Legal or regulatory bodies, if required by law

All third parties are required to comply with UK data protection laws.

7. Your Rights

Under UK GDPR, you have the right to:

• Access and request a copy of personal data held

• Request correction or erasure of inaccurate information

• Object to or restrict processing of your data

• Withdraw consent where processing is based on consent

• Lodge a complaint with the ICO

Requests should be made via the contact details above.

8. Cookies & Online Tracking

The website may use cookies for essential function or performance tracking. You may control or block cookies via your browser settings.

9. Changes to This Policy

Station Garage Services Ltd reserves the right to update this Privacy Policy. Any changes will be published on this page.

10. Contact Information

For queries about this Privacy Policy or personal data:

Station Garage Services Ltd
Unit 2, 1 Whitecroft Road
Meldreth, Royston SG8 6NE
Tel: 01763 264100
Email: stationgaragemeldreth@gmail.com